> ## Documentation Index
> Fetch the complete documentation index at: https://docs.xerobi.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Send Bulk SMS

> Send SMS to multiple recipients in a single API call. Ideal for campaigns and notifications to large audiences.

**Features:**
- Send to up to 10,000 recipients per request
- Asynchronous processing
- Job status tracking
- Automatic rate limiting and queuing
- Per-recipient personalization support

**Best Practices:**
- Break very large lists into batches of 10,000
- Use off-peak hours for large campaigns
- Monitor job status via webhooks
- Test with small batches first



## OpenAPI

````yaml POST /bulk
openapi: 3.1.0
info:
  title: Xerobi SMS Gateway API
  version: '2026-01-01'
  description: >-
    A modern, developer-friendly SMS Gateway API supporting transactional, OTP,
    promotional and bulk messaging.


    ## Overview


    The Xerobi SMS Gateway API enables you to send SMS messages programmatically
    with support for:


    - **Transactional SMS**: Account notifications, confirmations, alerts

    - **OTP Messages**: One-time passwords with optimized delivery routes

    - **Promotional SMS**: Marketing campaigns and announcements

    - **Bulk Messaging**: Send to thousands of recipients efficiently

    - **Templates**: Reusable message templates with variable substitution

    - **Webhooks**: Real-time delivery status notifications


    ## Authentication


    Authenticate using your API key as a Bearer token:


    ```bash

    curl -H "Authorization: Bearer sk_live_xxxxx" \
      -H "Xerobi-Version: 2026-01-01" \
      https://api.hixbe.com/sms/messages
    ```


    **API Key Types:**

    - `sk_live_*` - Production keys for live messaging

    - `sk_test_*` - Test keys for development (no actual SMS sent)


    Get your API keys from the [Xerobi
    Dashboard](https://dashboard.hixbe.com/api-keys).


    ## Rate Limits


    - **Standard accounts**: 100 requests/minute

    - **Business accounts**: 1,000 requests/minute

    - **Enterprise accounts**: Custom limits


    Rate limit headers are included in all responses:

    - `X-RateLimit-Limit`: Maximum requests per window

    - `X-RateLimit-Remaining`: Requests remaining

    - `X-RateLimit-Reset`: Unix timestamp when limit resets


    ## Message Routes


    Different routes optimize for delivery speed, reliability, and cost:


    | Route | Use Case | Delivery Speed | Cost |

    |-------|----------|----------------|------|

    | **otp** | One-time passwords | < 5 seconds | Premium |

    | **transactional** | Notifications, alerts | < 30 seconds | Standard |

    | **promotional** | Marketing messages | < 2 minutes | Economy |


    ## Phone Number Format


    Phone numbers must be in international format without + or spaces:

    - ✅ Correct: `8801712345678` (Bangladesh)

    - ✅ Correct: `14155551234` (USA)

    - ❌ Incorrect: `+880 171 234 5678`

    - ❌ Incorrect: `01712345678`


    ## Idempotency


    Include `Idempotency-Key` header to safely retry requests:


    ```bash

    curl -H "Idempotency-Key: unique-key-123" \
      -H "Authorization: Bearer sk_live_xxxxx" \
      ...
    ```


    ## Webhooks


    Receive real-time delivery updates via webhooks. Events include:

    - `message.queued` - Message accepted and queued

    - `message.sent` - Message sent to carrier

    - `message.delivered` - Successfully delivered

    - `message.failed` - Delivery failed


    ## Support


    Need help? Contact us:

    - Email: support@xerobi.com

    - Documentation: https://developer.hixbe.com

    - Status: https://status.hixbe.com
  contact:
    name: Xerobi Developer Support
    url: https://developer.hixbe.com
    email: support@xerobi.com
  termsOfService: https://hixbe.com/terms
  license:
    name: Commercial
    url: https://hixbe.com/license
servers:
  - url: https://api.hixbe.com/sms
    description: Production Server
  - url: https://api-sandbox.hixbe.com/sms
    description: Sandbox Server (test mode)
security:
  - bearerAuth: []
tags:
  - name: Messages
    description: Send and track individual SMS messages
  - name: Bulk
    description: CSV and list-based bulk sending for campaigns
  - name: Senders
    description: Manage sender IDs and registration
  - name: Templates
    description: Create and manage message templates with variables
  - name: Reports
    description: Delivery statistics and usage analytics
  - name: Account
    description: Balance, usage limits and account profile
  - name: Webhooks
    description: Configure delivery report callbacks
paths:
  /bulk:
    post:
      tags:
        - Bulk
      summary: Send bulk SMS
      description: >-
        Send SMS to multiple recipients in a single API call. Ideal for
        campaigns and notifications to large audiences.


        **Features:**

        - Send to up to 10,000 recipients per request

        - Asynchronous processing

        - Job status tracking

        - Automatic rate limiting and queuing

        - Per-recipient personalization support


        **Best Practices:**

        - Break very large lists into batches of 10,000

        - Use off-peak hours for large campaigns

        - Monitor job status via webhooks

        - Test with small batches first
      operationId: sendBulkSMS
      parameters:
        - $ref: '#/components/parameters/Xerobi-Version'
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              properties:
                recipients:
                  type: array
                  description: List of recipient phone numbers (max 10,000)
                  items:
                    type: string
                  minItems: 1
                  maxItems: 10000
                  example:
                    - '8801712345678'
                    - '8801987654321'
                message:
                  type: string
                  description: Message content (same for all recipients)
                  example: Flash Sale! 50% off everything today only. Shop now!
                  minLength: 1
                  maxLength: 1000
                from:
                  type: string
                  description: Sender ID (must be approved)
                  example: HIXBE
                  maxLength: 11
                route:
                  type: string
                  enum:
                    - transactional
                    - promotional
                  default: promotional
                  description: Message route (OTP not available for bulk)
                  example: promotional
                schedule_at:
                  type: string
                  format: date-time
                  nullable: true
                  description: Schedule bulk send for future time
                  example: '2026-01-16T09:00:00Z'
              required:
                - recipients
                - message
            example:
              recipients:
                - '8801712345678'
                - '8801987654321'
                - '8801555555555'
              message: Flash Sale! 50% off everything today only. Shop now at hixbe.com
              from: HIXBE
              route: promotional
      responses:
        '202':
          description: Bulk job accepted and processing
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/BulkJob'
              example:
                id: job_bulk_001
                status: processing
                total: 3
                queued: 3
                sent: 0
                delivered: 0
                failed: 0
                estimated_cost: 1.5
                created_at: '2026-01-15T10:00:00Z'
                completed_at: null
        '400':
          $ref: '#/components/responses/ValidationError'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '402':
          $ref: '#/components/responses/InsufficientBalance'
        '429':
          $ref: '#/components/responses/RateLimitError'
components:
  parameters:
    Xerobi-Version:
      name: Xerobi-Version
      in: header
      description: >-
        API version in YYYY-MM-DD format. Using the latest version ensures
        access to newest features.
      required: true
      schema:
        type: string
        default: '2026-01-01'
        pattern: ^\d{4}-\d{2}-\d{2}$
      example: '2026-01-01'
  schemas:
    BulkJob:
      type: object
      description: Bulk messaging job status and statistics
      properties:
        id:
          type: string
          description: Unique job identifier
          example: job_bulk_001
        status:
          type: string
          enum:
            - processing
            - completed
            - failed
            - cancelled
          description: Job processing status
          example: processing
        total:
          type: integer
          description: Total number of recipients
          example: 5000
          minimum: 1
        queued:
          type: integer
          description: Messages queued for delivery
          example: 4850
        sent:
          type: integer
          description: Messages sent to carrier
          example: 150
        delivered:
          type: integer
          description: Successfully delivered messages
          example: 120
        failed:
          type: integer
          description: Failed deliveries
          example: 5
        estimated_cost:
          type: number
          description: Estimated total cost
          example: 250
        created_at:
          type: string
          format: date-time
          description: Job creation timestamp
          example: '2026-01-15T10:00:00Z'
        completed_at:
          type: string
          format: date-time
          nullable: true
          description: Job completion timestamp
          example: null
      required:
        - id
        - status
        - total
        - queued
    Error:
      type: object
      description: Standard error response with detailed information
      properties:
        error:
          type: object
          properties:
            type:
              type: string
              description: Error category for programmatic handling
              example: validation_error
            code:
              type: string
              description: Specific error code
              example: invalid_phone_number
            message:
              type: string
              description: Human-readable error message
              example: >-
                Phone number must be in international format without spaces or
                special characters
            param:
              type: string
              nullable: true
              description: Parameter that caused the error
              example: to
            request_id:
              type: string
              description: Unique request identifier for support and debugging
              example: req_abc123xyz
            doc_url:
              type: string
              description: Link to relevant documentation
              example: https://developer.hixbe.com/errors/invalid-phone-number
          required:
            - type
            - code
            - message
            - request_id
      required:
        - error
  responses:
    ValidationError:
      description: Request validation failed
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
          example:
            error:
              type: validation_error
              code: invalid_phone_number
              message: >-
                Phone number must be in international format (e.g.,
                8801712345678)
              param: to
              request_id: req_def456
              doc_url: https://developer.hixbe.com/phone-format
    Unauthorized:
      description: Authentication failed - invalid or missing API key
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
          example:
            error:
              type: authentication_error
              code: invalid_api_key
              message: >-
                Invalid API key provided. Check your API key at
                https://dashboard.hixbe.com/api-keys
              request_id: req_abc123
    InsufficientBalance:
      description: Insufficient account balance
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
          example:
            error:
              type: payment_error
              code: insufficient_balance
              message: >-
                Insufficient balance. Current balance: 5.20 BDT. Required: 25.00
                BDT. Please recharge your account.
              request_id: req_ghi789
              doc_url: https://dashboard.hixbe.com/billing/recharge
    RateLimitError:
      description: Rate limit exceeded
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
          example:
            error:
              type: rate_limit_error
              code: rate_limit_exceeded
              message: Too many requests. Please retry after 60 seconds.
              request_id: req_xyz789
      headers:
        X-RateLimit-Limit:
          schema:
            type: integer
          description: Maximum requests per window
          example: 100
        X-RateLimit-Remaining:
          schema:
            type: integer
          description: Requests remaining
          example: 0
        X-RateLimit-Reset:
          schema:
            type: integer
          description: Unix timestamp when limit resets
          example: 1705324800
        Retry-After:
          schema:
            type: integer
          description: Seconds to wait before retry
          example: 60
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      bearerFormat: APIKEY
      description: >-
        Use your API key as a Bearer token. Format: `Authorization: Bearer
        sk_live_xxxxx`

````

## Related topics

- [SMS API FAQ](https://docs.xerobi.com/faq-guides/sms-api-faq.md)
- [Send SMS](https://docs.xerobi.com/sms-api/endpoint/send-sms.md)
- [Xerobi SMS Gateway API Introduction](https://docs.xerobi.com/sms-api/introduction.md)
- [Send using template](https://docs.xerobi.com/sms-api/endpoint/send-template.md)
- [Get bulk job status](https://docs.xerobi.com/sms-api/endpoint/get-bulk-job.md)


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.